Infrastructure Support

Always-on website and app
maintenance

Our team handles security patches, store-compliant app updates, and 24/7 monitoring, keeping your inbox clutter-free. Rest easy knowing every page, API, and push notification runs seamlessly around the clock.

Trusted by clients on top review platforms

  • 4.9

    Clutch logo – proof our custom website development delivers results
  • 5.0

    Sortlist logo – Studio Ubique websites that convert
  • 5.0

    99designs logo – UX/UI design services recognised globally
  • 5.0

    Google Reviews logo – five-star apps that scale & websites that convert
  • 5.0

    TechBehemoths - white logo

Key impact areas of our
website and app maintenance

Our comprehensive maintenance plans keep both WordPress and mobile code secure by handling patching, monitoring, and optimizing your WordPress or Shopify website alongside your iOS and Android apps.

Weekly CMS and plugin updates shown with planner dots and maintenance gear

Weekly CMS & plugin updates

WordPress maintenance is key to security WordPress core, themes, plugins, and Shopify themes and apps are patched weekly, proactively blocking 42% of exploits before bots can attack.

Monthly app-store compliance with devices, privacy cards, and calendar cue

Monthly app-store compliance

Stay compliant and avoid penalties with mobile app maintenance, including SDK updates, privacy labels, and policy checks, ensuring your iOS and Android apps remain live and up to date.

24/7 uptime and crash monitoring with clock, devices, and alert readiness

24/7 uptime & crash monitoring

With 24/7 monitoring from Pingdom and Firebase Crashlytics, we’re instantly alerted the moment something goes wrong, so you don’t have to worry.

Performance tuning tools: stopwatch, image proofs, and CDN planning cards

Performance tuning

CDN caching, image optimization, and lazy loading ensure fast First Contentful Paint (FCP), while code-push keeps applications lightweight and efficient.

Cloud WAF rules reviewed on workstation, online security hardening

Security hardening

WAF, malware scans, and store-side attestation work together to prevent hacks before they can impact users, ensuring seamless security and peace of mind.

Daily off-site backups monitored in a cloud backup console

Daily off-site backups

Site files and databases, combined with Git-tagged app builds, are all set for seamless one-click rollbacks.

Our website and app
maintenance plans

  • Best for…
  • Security updates
  • Performance optimization
  • 24/7 uptime monitoring
  • Bug fixes & debugging
  • Backups & recovery
  • Platform support
  • Priority support

WordPress care

€19.00 / month

Billed yearly. For a 2-year term

  • WordPress & WooCommerce
  • Core, theme & plugin updates
  • Speed & caching improvements
  • Minor fixes & patches
  • Daily backups (90 days)
  • WordPress & WooCommerce

Up to 31% off

Shopify care

€19.00 / month

Billed yearly. For a 2-year term

  • Shopify stores
  • Shopify security & app updates
  • Store speed & SEO checks
  • Shopify app conflicts
  • Store settings & order data backup
  • Shopify & eCommerce integrations

Up to 30% off

Mobile app care

€19.00 / month

Billed yearly. For a 2-year term

  • iOS & Android apps
  • API & security patch updates
  • App load time monitoring
  • Code & API fixes
  • App version rollback
  • iOS & Android compatibility

Up to 30% off

WordPress care

€19.00 / month

Billed yearly. For a 2-year term

  • Best for…

    WordPress & WooCommerce

  • Security updates

    Core, theme & plugin updates

  • Performance optimization

    Speed & caching improvements

  • 24/7 uptime monitoring
  • Bug fixes & debugging

    Minor fixes & patches

  • Backups & recovery

    Daily backups (90 days)

  • Platform support

    WordPress & WooCommerce

  • Priority support

Up to 31% off

Shopify care

€19.00 / month

Billed yearly. For a 2-year term

  • Best for…

    Shopify stores

  • Security updates

    Shopify security & app updates

  • Performance optimization

    Store speed & SEO checks

  • 24/7 uptime monitoring
  • Bug fixes & debugging

    Shopify app conflicts

  • Backups & recovery

    Store settings & order data backup

  • Platform support

    Shopify & eCommerce integrations

  • Priority support

Up to 30% off

Mobile app care

€19.00 / month

Billed yearly. For a 2-year term

  • Best for…

    iOS & Android apps

  • Security updates

    API & security patch updates

  • Performance optimization

    App load time monitoring

  • 24/7 uptime monitoring
  • Bug fixes & debugging

    Code & API fixes

  • Backups & recovery

    App version rollback

  • Platform support

    iOS & Android compatibility

  • Priority support

Up to 30% off

Need more support? Get a custom SLA package!

Basic

2 hrs / month · €80 / month
Perfect when you only need light, occasional updates.

Note: plugin updates, backups and other technical maintenance live in our separate Maintenance Plan. This SLA is for content edits and light support.

What’s included?
  • Up to 2 hours of content edits per month (text, images, blog/news posts)
  • Priority queue: response in ≤ 1 business day
  • Support available 06:00–21:00 weekdays and 06:00–18:00 weekends
  • Unused minutes roll over one month *


* Roll-over rules: Unused minutes carry to the next month only; max one month’s allowance can roll. Everything else resets.

Pro

4 hrs / month · €160 / month
For sites that need weekly attention.

Note: plugin updates, backups and other technical maintenance live in our separate Maintenance Plan. This SLA is for content edits and light support.

What’s included?
  • Up to 4 hours of content updates text, images, blog posts, minor layout tweaks
  • Priority queue: response in ≤ 8 business hours
  • Support available 06:00–21:00 weekdays and 06:00–18:00 weekends
  • Unused minutes roll over one month *


* Roll-over rules: Unused minutes carry to the next month only; max one month’s allowance can roll. Everything else resets.

Premium

8 hrs / month · €320 / month
Full peace of mind for busy, content-heavy sites.

Note: plugin updates, backups and other technical maintenance live in our separate Maintenance Plan. This SLA is for content edits and light support.

What’s included?
  • Up to 8 hours of content management from landing-page revamps to urgent fixes
  • Fast-lane support: response in ≤ 4 business hours
  • Support available 06:00–21:00 weekdays and 06:00–18:00 weekends
  • Usage summary at month-end
  • Unused minutes roll over one month *


* Roll-over rules: Unused minutes carry to the next month only; max one month’s allowance can roll. Everything else resets.

Custom SLA

Need something different? Choose any number of monthly hours, 2, 10, 20 or more, and we’ll tailor:

  • Response time (as fast as 2 h)
  • Scope (bug fixes, graphics, third-party integrations)
  • Availability window (nights, holidays, 24/7)


Tell us your workload and risk profile, and we’ll craft a plan that locks in priority access without over-paying for time you won’t use.

Our reputation

At Studio Ubique, we take pride in supporting a wide array of partners, from innovative startups to well-established medium-sized enterprises, with services like website and app maintenance to help them achieve their goals.

Join the 500+ customers worldwide that already succeeded.

Contact us today

5.0 Sortlist logo – Studio Ubique websites that convert

“Studio Ubique brought our vision to life with skill, passion, and precision, our website now truly reflects the soul of House of Books.”

S. Pednekar
Business Owner at House of Books

5.0 99designs logo – UX/UI design services recognised globally

“Project meets my expectations, good communication with the designer.”

M. Rousset
Digital Marketing Leader at KOELIS

5.0 Clutch logo – proof our custom website development delivers results

“Studio Ubique revamped our brewery site with stunning UX/UI. Engagement, speed, and mobile retention soared, plus they nailed the brief on time, on budget, and with true creative flair.”

Jonathan Abergel
Site Manager, Brasserie Parisis

5.0 99designs logo – UX/UI design services recognised globally

“Studio Ubique’s flexible, creative approach and seamless collaboration boost our site’s design and impact, truly a trusted digital partner.”

Richard E.
Co-Owner at Recruitment Agency (NDA)

5.0 Clutch logo – proof our custom website development delivers results

“Studio Ubique boosted our site’s speed, security, and UX. With timely delivery, proactive updates, and expert execution, they’ve become a trusted partner in our digital growth.”

Amy Saxton
Marketing Director, Buyagift

5.0 Google Reviews logo – five-star apps that scale & websites that convert

“From rebranding to web design, Studio Ubique has been a key partner, proactive, efficient, and always exceeding expectations with clear, seamless communication.”

E. Opgelder
Co-Owner at FlevoDirect uitzendbureau

5.0 Clutch logo – proof our custom website development delivers results

“Studio Ubique built custom software that boosted our project tracking, saved time, and improved team collaboration, delivered on time, with solid communication and real technical skill. Demo requests went up 32% quarter over quarter. The dashboards show what to scale and what to pause, no guessing.”

S.G. Nair
Group Managing Director, Danway LLC

Common questions

We’ve put together a handy list of frequently asked questions to light your path. Curious about something else related to website and app maintenance? You’ll likely find the answer here or in the FAQ page.

If your question isn’t covered, just reach out to us - we’re always here to help!
Weekly and monthly maintenance?

Your time is precious, and as a business owner, it shouldn’t be consumed by routine website maintenance. That’s where our Managed Hosting steps in. We take care of the technical details—ensuring seamless performance, robust security, and peak optimization—so you can focus entirely on growing your business. With us, your content remains untouched while your site operates flawlessly.

We also provide SLA as an additional service. Learn more in our latest article.

What is maintenance, and why do I need it?

Regular website maintenance is essential to keep your site secure, up-to-date, and functioning at its best. Neglecting updates can lead to security vulnerabilities, slower performance, and technical issues. Our maintenance service ensures your website stays protected, operates seamlessly, and avoids unnecessary downtime, so you can focus on what matters most.

What does your maintenance service include?

We provide technical updates, performance optimizations, and security monitoring, including:

  • CMS & plugin updates – Ensuring your website runs the latest stable versions
  • Security patches & malware protection – Regular updates to prevent vulnerabilities
  • Speed & performance optimization – Enhancing loading times and efficiency
  • Backup management – Automated daily or weekly backups for data safety
  • Bug fixes & troubleshooting – Quick resolution of technical issues
  • Mobile & browser compatibility checks – Ensuring your site works on all devices
How is maintenance different from SLA services?

Website maintenance & updates – Covers regular technical updates, security monitoring, and bug fixes & troubleshooting edits to keep your site running smoothly.
Service Level Agreements (SLA) – A formal agreement covering a set number of dedicated support hours per month for custom requests, troubleshooting, and priority response times. Please note, this does not include development or design work, but focuses solely on tasks like content updates, troubleshooting, and general site maintenance to ensure smooth operation.

Learn more in our latest article.

How often do you perform updates?
  • Security patches & updates: Receive CMS and plugin updates weekly or monthly, depending on risk levels.
  • Backups: Critical sites are backed up up to 8 times a day, with daily or weekly backups available based on your plan.
  • Performance monitoring & bug fixes: Enjoy regular performance checks and proactive issue resolution to keep your site running smoothly.
How responsive are your customer service and tech support?

As a reseller, you’ll benefit from a dedicated team of experts available every day until 10:30 PM, including weekends. Whether your question is big or small, they’re here to provide prompt, thorough support with a friendly attitude, don’t hesitate to reach out.

We take pride in delivering exceptional responsiveness, and our results speak for themselves: 90% of support requests are resolved within just 60 minutes, making us seven times faster than the industry average. Beyond that, we’re always monitoring behind the scenes, 24/7, to detect and alert you to any suspicious activity. Your peace of mind isn’t just our goal, it’s our priority.

Can you also host my website?

Absolutely! We’re excited to host your website because it means we can keep it running at its absolute best. From regular updates and backups to 24/7 monitoring, we handle it all so you don’t have to. But that’s just the beginning,our support extends even further. Whether you need assistance with your domain name or cloud-based email, we’ve got it covered. By managing your entire online ecosystem, we can quickly spot and resolve issues without the frustration of dealing with multiple providers or endless wait times. It’s a smarter, more efficient way to take control of your digital presence.

Can I request additional updates outside the maintenance plan?

Yes! If you need new features, design changes, or major updates, we can handle them at our standard hourly rate of €40 to €65, or provide a separate project-based quote. We are now offering SLA services as an optional add-on. For more details, please refer to our pricing list here.

What happens if my website goes down or gets hacked?

Our maintenance service ensures your website is protected and running smoothly. Here’s what we do:

  • Swiftly restore your site using reliable backups
  • Detect and resolve security vulnerabilities
  • Strengthen security measures to guard against future threats
How much does website maintenance cost?

Pricing starts at €29 per month for standard websites. For more complex sites or applications, the cost may be higher depending on size and complexity. We also offer flexible plans based on update frequency and service level. Contact us for a custom quote tailored to your needs.

Latest insights

Trusted partner across leading platforms

Clutch review badge – proof our custom website development delivers results

4.9

Sortlist top agency badge – Studio Ubique websites that convert

5.0

99designs award logo – UX/UI design services recognised globally

5.0

Google Reviews icon – five-star apps that scale & websites that convert

5.0

TechBehemoths – logo small

5.0

Let’s make your digital
project the next success story.

Tell us where you’re stuck, what you dream of building, or what needs fixing. We’ll reply within 24 hours

    Just a heads-up: we’re not into acquisitions. If you’re not here for our services, please step away from the button :)

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