Frequently Asked Questions

You can already feel it coming: that depends on many factors. Such as: does our mutual communication go like a rocket or does it mainly take place through recorded voicemail messages due to full agendas? But okay, we can give a small pass. The most important thing is quantity. We are talking about the number of pages that need to be designed and the amount of requested functionalities.

Assuming an average WordPress or Shopify website with eight to ten pages, you should expect a turnaround time of two to four and weeks. It also depends on whether you have all the necessary brand materials and content. If not, please keep in mind that they need to be prepared before we can begin. We can handle this for you or you can take care of it on your own.

Web design and UX/UI design are two distinct but related fields in the web development process.

Web design is the process of designing and creating the visual layout and elements of a website. This includes the layout, color scheme, typography, images and other visual elements that make up the look and feel of a website. Web designers work to create visually appealing and user-friendly websites that are easy to navigate and provide a good user experience.

UX/UI design, on the other hand, is the process of designing and creating the user experience and user interface of a website. This includes the overall flow and structure of the website, the organization of content, and the design of interactive elements such as buttons and forms. The goal of UX/UI design is to make sure that the website is intuitive and easy to use for visitors, and that it meets the specific needs of the target audience.

In summary, web design is more about the visual aspect of the website, while UX/UI design is more about the overall user experience and user interface of the website. Both are important for creating a successful website, but they are distinct fields with different goals and processes.

Once you’ve approved the first draft of your website in the making, you’ll get three rounds of corrections for each page. When these rounds are ‘on’, we consider the design final. If you still want to adjust something afterwards, we call that additional work. That means we charge extra costs. We will of course always communicate about this in advance. Experience has shown that, as a rule, we come out very well together within three revision rounds. It does require of you as a customer that you always provide all information clearly and that you properly communicate your wishes with regard to logo, fonts and use of color.

Once the design is final, we convert it to responsive HTML/CSS code. This means that you can already assess the website in a browser. In this development phase you are also entitled to three correction rounds per page. After this correction phase, we implement the code in a content management system (CMS) such as WordPress or Shopify and test the website extensively. When you give the green light, we will publish your brand new custom website on your domain.

We don’t know if redesigning is a real word, but we absolutely can and we love to do it. Based on your existing website, we try to get a good idea of who you are, what you do or what you sell. Maybe you have a new logo or there is another reason for your redesign. In any case, we are very curious! We are ready for you to prepare a cool makeover with you.

UX (User Experience) design is the process of designing products, systems, or services with the focus on the user and their needs. It involves research, testing, and iteration to create solutions that are easy to use, efficient, and enjoyable for the end user.

UI (User Interface) design, on the other hand, is the process of designing the visual and interactive elements of a product, system, or service. It includes the layout, typography, color, and overall aesthetic of the design, as well as the functionality and interactivity of the interface.

We love WordPress and with WooCommerce and Shopify and use it almost all the time. Why? Well, maybe that’s mostly a personal matter. One agency swears by this, the other is very comfortable with that. For us, it weighs heavily that WordPress and Shopify is an open source solution. That means it is freely available to everyone. It is constantly being developed further in this community. We think that’s a great principle. Furthermore, it is also very user-friendly and easy to expand. For us, these CMS are the undisputed number one.

Although this may not be customary in a FAQ, we would like to ask a question in return. Namely: how much does a car cost? You do feel: that is difficult to answer. A 5,000-euro car drives, so does a 50,000-euro car. But the way in which, therein lies the difference. It is about the same with a website. It all depends on the number of pages you want, the functionalities you choose, any links, integrated plugins and all those other features that are possible. In addition, a webshop is many times more laborious than a regular informative website without complicated functionalities. But to give you some direction: a basic website with custom design and development requires an investment of at least 2,500 euros. What we make sells for an average of 4,000 to 6,000 euros. Please note: these are not hard guarantees for your website. Btw, we have an interesting article written about that recently! Check it out here.

At Studio Ubique, we love nothing more than creating bespoke websites tailored to your specific needs and desires. But, we understand that budgets can sometimes be a little tight. That’s why we also offer the option of working with pre-made themes.

While themes can be a great starting point, they do come with certain design limitations. First of all: we believe it is impossible for a template to match your wishes 100 percent. Second: standard templates always have design limitations. Third, they slow down a website by loading unnecessary functionality. Fourth: if you want an extension or adjustments afterwards, you depend on the code of the template creator. That almost always causes problems. And, as true website design aficionados, we prefer to go the bespoke route whenever possible.

But, no matter what route you choose, we promise to pour our hearts and souls into every project we work on. So, whether you’re looking for a fully custom website or a love-infused theme makeover, we’ve got you covered.

It is now safely on our server. That’s nice to know. We take care of the weekly updates in your websites, we arrange that daily backups are made and we ensure that any conflicts are resolved behind the scenes. If it’s good, you won’t notice it at all.

Maybe you want more than our standard support. We are talking about extra support or other work. Of course we are there for you. To be precise: with our Service Level Agreement (SLA). Sounds very classy but it really just means that we help you well.

Absolutely! In fact, we think it’s fantastic to do so because now we can optimally maintain your website for you. For example, we ensure that it is always up-to-date, that backups are made regularly and that it is monitored 24/7. And we can arrange even more for you. How about letting us manage your domain name and email (in the cloud)? Super smart, because if we have a complete overview of your online environment, we can trace and resolve any malfunctions for you in no time. You don’t have to call three different companies and be on hold for minutes. One call or email to us and we’ll get to work for you. If you want to know more details, take a look at this page.

You can already feel it coming: that depends on many factors. Such as: does our mutual communication go like a rocket or does it mainly take place through recorded voicemail messages due to full agendas? But okay, we can give a small pass. The most important thing is quantity. We are talking about the number of pages that need to be designed and the amount of requested functionalities. Assuming an average WordPress website with eight to ten pages, you should count on a turnaround time of one to one and a half months

We have already hidden the answer a bit in the question. We only build real custom websites. There are several reasons for that. First of all: we are not only developers but also designers. And designers design things themselves. Second, we believe it is impossible for a template to match your wishes 100 percent. Third: standard templates always have design limitations. Fourth, they slow down a website by loading unnecessary functionality. Fifth: if you want an extension or adjustments afterwards, you depend on the code of the template creator. That almost always causes problems. In short: we don’t all start with that. We make beautiful, functional, contemporary, steady and tailor-made websites.

Once you’ve approved the first draft of your website in the making, you’ll get three rounds of corrections for each page. When these rounds are ‘on’, we consider the design final. If you still want to adjust something afterwards, we call that additional work. That means we charge extra costs. We will of course always communicate about this in advance. Experience has shown that, as a rule, we come out very well together within three revision rounds. It does require of you as a customer that you always provide all information clearly and that you properly communicate your wishes with regard to logo, fonts and use of color.

Once the design is final, we convert it to responsive HTML/CSS code. This means that you can already assess the website in a browser. In this development phase you are also entitled to three correction rounds per page. After this correction phase, we implement the code in a content management system (CMS) such as WordPress and test the website extensively. When you give the green light, we will publish your brand new custom website on your domain.

Although this may not be customary in a faq, we would like to ask a question in return.Namely: how much does a car cost? You do feel: that is difficult to answer. A 5,000-euro car drives, so does a 50,000-euro car. But the way in which, therein lies the difference. It is about the same with a website. It all depends on the number of pages you want, the functionalities you choose, any links, integrated plugins and all those other features that are possible. In addition, a webshop is many times more laborious than a regular informative website without complicated functionalities. But to give you some direction: a basic website with custom design and development requires an investment of at least 2,500 euros. What we make sells for an average of 4,000 to 6,000 euros. Please note: these are not hard guarantees for your website. Let’s talk about it.

WooCommerce is an all-in-one plugin (cool word!) for your WordPress website. The plugin provides everything you need to create a successful ecommerce website and start selling your products. And two more ideal features of the plugin: it integrates seamlessly with your WordPress website and it evolves with your growing business.

Eehm, for the reasons above of course: WooCommerce really is the perfect ecommerce platform for WordPress websites. But there’s more. It offers endless options for your store, so you can scale up and down very flexibly. In addition, the purchase of the basic package is completely free and there are no monthly costs. The package can be expanded as desired with both free and paid extensions and plug-ins.

Listen, listen, listen. We are very good at listening. What do you want? How do you envision your website? What do you absolutely not want? We are in constant dialogue with you to get a good idea of your ideas, dreams and needs. This is how we build your dream company together.

You can already feel it coming: that depends on many factors. Such as: does our mutual communication go like a rocket or does it mainly take place through recorded voicemail messages due to full agendas? But okay, we can give a small pass. The most important thing is quantity. We are talking about the number of pages that need to be designed and the amount of requested functionalities. Assuming an average bespoke Shopify website with eight to ten pages, you should count on a turnaround time of one to one and a half months.

We’ve got options for every budget now – bespoke websites for those who want something truly unique and ready-made themes for those who want something beautiful and functional on a budget. Recently, we wrote an intriguing article about the subject, so go ahead and check it out!
In a nutshell: We create stunning, practical, modern, stable and custom-fit Shopify websites.

Talking about a bespoke Shopify website: Once you’ve approved the first draft of your website in the making, you’ll get three rounds of corrections for each page. When these rounds are ‘on’, we consider the design final. If you still want to adjust something afterwards, we call that additional work. That means we charge extra costs. We will of course always communicate about this in advance. Experience has shown that, as a rule, we come out very well together within three revision rounds. It does require of you as a customer that you always provide all information clearly and that you properly communicate your wishes with regard to logo, fonts and use of color.

Once the design is final, we convert it to responsive HTML/CSS code. This means that you can already assess the website in a browser. In this development phase you are also entitled to three correction rounds per page. After this correction phase, we implement the code in Shopify and test the website extensively. When you give the green light, we will publish your brand new Shopify website on its domain.

Yes, but actually on Shopify’s server. Shopify provides hosting for your website as part of their service. When you sign up for a Shopify account, you are given a subdomain (e.g., yourstore.shopify.com) to use for your website, but you can also connect your own custom domain if you have one.

When you use Shopify, all the technical aspects of hosting and maintaining your website, such as security, updates, backups, and scaling, are handled by Shopify. This means you can focus on running your business, rather than worrying about the technical details of your website.

Additionally, Shopify platform is highly optimized and secure which helps you to keep your online store running smoothly and securely.

You don’t have to worry about our security policy; everything is optimally furnished. Think of planned maintenance, emergency patching and everything else that is needed in terms of scanners and security guards to keep viruses and other unwanted intruders out. For this we use, among other things, Imunify360.

And then part two of your question. The uptime is currently above 99.98%; You can check that yourself in your own statistics and in your cPanel. Don’t have a monitor yet? You can set it up easily and free of charge with UptimeRobot.

Our basis immediately sets high: optimal security of the servers. What else we organize in terms of security depends on your website and how it is structured. WordPress websites naturally have very good basic security. It is often themes, plugins and settings that cause the back door to open. Fortunately, our standard optimizations ensure that it is closed again.

For WordPress and WooCommerce we have tailor-made screening procedures. This ensures that we detect specific threats to the platform at lightning speed. Everything in that area is very well configured.

But with us you can always go one step further. For example, if you have a webshop, we recommend our premium optimization. It would go too far to elaborate here on usefulness and necessity. If you would like more information, please contact us.

We make backups of every account on a daily, weekly and monthly basis. These backups are stored on different hard disks in physical data centers. With one click we can perform a backup and a restore in your cPanel. If you are not sure whether you can change something on your website, for example because you are afraid of making a costly mistake, please contact us.

As a reseller, we have a team of experts at our disposal that assists us every day until 10.30 pm, including on weekends. They respond quickly and are as comprehensive as needed. And feel free to call, because no question is too much for them. They are eager to help you.

Of course we checked for you how responsive we are exactly. Here it comes. We handle 90 percent of our support requests in 60 minutes or less, and we’re seven times faster than the industry average. In addition, we are always active for you in the background, by screening 24/7 and notifying you in the event of suspicious discoveries.

We love transparency and we want you to be 100 percent satisfied. Are you not satisfied? Then we will do everything we can to make you satisfied. If we are unable to resolve the matter, you can choose whether or not to renew. You register domain names for a year, hosting can be canceled per month. Make sure that you arrange a solution elsewhere, because otherwise your website will go offline.

As a business owner, your time is precious and it shouldn’t be wasted on tedious website maintenance and updates. Let us take care of all the technical bits for you, so that you can concentrate your energy on what truly matters – growing your business. We can handle all the backend stuff, so your website runs smoothly and stays secure, while you focus on the stuff that really counts. Don’t worry, we won’t be changing any of the content, we’ll just make sure everything is running at peak performance so you can get back to business!